Patch Spray Away
FAQs
Have a question about our products or service? Here are some of the most common questions asked by our customers. If your question isn't shown below or on our FAQ page, you can contact us.
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All stock items, in original (unused) condition, can be returned within 14 days for a full refund. The sender pays return postage. Postage charges will not be refunded.
Custom made hairpieces and and wigs cannot be returned.
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I do not charge for face to face or remote consultations.
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Yes. I help clients from all over the world. There a lots of tools such as Skype and Facebook that we can use for private consultations. I have even created custom wigs just using email! You will need a tape measure and be prepared to send me a hair sample and photographs. Anything discussed or images sent is strictly confidential.
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This really depends on how you wear your hair, the environment and how well you take care of your hair.
As a guide, wearing continuously, a fibre hairpiece will last around 4 months for long hair but up to 1 year for short hair. Long fibre hair will frizz quicker as it rubs against your clothing.
Human hair can last for a year or longer.
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To get a perfect match it’s best to send a tiny sample of hair to me.